Refund Policy
At Easy Get Holidays, we aim to provide a smooth and transparent booking experience. This Refund Policy explains the terms under which refunds are processed.
1. Booking & Advance Payment
- All bookings require an advance payment to confirm services.
- The advance amount is generally non-refundable, unless stated otherwise in writing.
2. Cancellation by Customer
Refunds (if applicable) depend on the time of cancellation before the travel date:
- 30 days or more prior to travel:
Partial refund after deducting service charges and supplier cancellation fees.
- 15–29 days prior to travel:
50% of the total tour cost may be refunded, subject to hotel and transport policies.
- Less than 15 days prior to travel:
No refund will be applicable.
- No-show or early departure:
No refund will be provided for unused services.
3. Cancellation by Easy Get Holidays
If a tour or service is cancelled by Easy Get Holidays due to unavoidable circumstances, customers will be offered:
- A rescheduled tour, or
- A refund after deducting non-recoverable expenses, if applicable.
4. Refund Processing
- Approved refunds will be processed within 7–14 working days.
- Refunds will be made through the original mode of payment.
- Bank charges or payment gateway fees, if any, are non-refundable.
5. Third-Party Services
- Refunds for hotels, transport, flights, or activities are subject to the respective service provider’s refund policies.
- Easy Get Holidays is not responsible for delays caused by third-party providers.
6. Force Majeure
No refunds will be issued for cancellations due to events beyond our control, including but not limited to:
- Natural disasters
- Weather conditions
- Government restrictions
- Political disturbances
- Pandemics
7. Changes to Booking
- Any modification requests are subject to availability and additional charges.
- Fare differences and supplier charges must be paid by the customer.
8. Policy Updates
Easy Get Holidays reserves the right to modify this Refund Policy at any time without prior notice. Updated policies will be published on our website.
9. Contact Information
For refund-related queries, please contact:
Easy Get Holidays
Gulmarg Road, Kunzer
Jammu & Kashmir, India – 193404
📧 info@easygetholidays.com
📞 +91 7006408381